Medical Assistant - Oakland Pain Consultants

Join the Oakland Pain Consultants team as a Medical Assistant at our Pontiac location.

Are you passionate about helping people, thrive in a fast-paced environment, and want to make a real difference? If you’re looking for a rewarding career rather than just a job, Oakland Pain Consultants is eager to welcome you to our team as a Medical Assistant! 

Why Join Us? At Oakland Pain Consultants, we prioritize patient care, and our Medical Assistants are a key part of that mission. You’ll have the opportunity to grow your career while making a meaningful impact on the lives of patients every day. Our team is committed to providing a supportive and collaborative environment where your contributions are valued. 

Job Summary

The Medical Assistant is responsible for administrative and clinical duties under the direction of a provider. This role ensures proper patient identification, following all HIPPA policies, labeling, handling, and processing of samples, medications, and PHI according to standard procedures and safety protocols.

Duties/Responsibilities

• Show patients to examination rooms and prepare them for the provider.
• Obtain and record in the electronic health record intake information such as chief complaint, past medical history, current medications, vital signs, and test results.
• Maintain patient care areas by keeping them clean and stocked.
• Prepare and administer medications as directed by a provider.
• Authorize drug refills and communicate prescription information to pharmacies
• Answer patient portal questions, assist with patient requests as needed
• Explain treatment procedures, medications, diets, or provider instructions to patients or family members
• Clean and sterilize instruments and dispose of contaminated supplies
• Perform general office duties, such as answering telephones, scheduling appointments, assisting with follow-up phone calls, etc.
• Assist with procedures
• Prioritize and multitask to accommodate the needs of any provider
• Able to recognize signs of an emergency and notify provider and/or nurse manager in real time
• Prep provider schedules for the following business day, assist with quality measure tracking and reporting
• Enter, transcribe, record, or maintain patient health information in electronic form
• Assist with training new hires during their orientation period
• Monthly compliance training

• High School Diploma or GED
• Exceptional communication skills
• Ability to work with all ages of patients
• BLS CPR certification – (preferred)
• Certified Medical Assistant CMA (preferred)
• Experience in pain management (preferred)
• Previous use of Athena EHR – (preferred)
• Prior experience working as a medical assistant/scribe (required)

• Prolonged periods of standing/bending in a patient care area as well as sitting at a computer desk
• Ability to move/ lift 30 to 40 pounds to stock supplies and move or support patients
• Use of personal protective equipment (PPE) as required.